Privacy policy

Casorro insists on the highest standards for secure transactions and the protection of your personal information. Please take a moment to read this Privacy Policy to understand how we collect, use, and safeguard your data.

Note: This Privacy Policy may be updated from time to time without prior notice. We encourage you to review it periodically to stay informed.

Casorro is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently.

This policy explains the following:

  • What personal information we collect
  • How we use and share this information
  • The measures we take to protect it
  • Your rights and choices regarding your data

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

1. COLLECTION OF PERSONAL INFORMATION

We collect only the information necessary to provide a seamless shopping experience, process transactions, and deliver products. Information may include:

  • Name, address, contact number, date of birth, and email address
  • Order history and details of requested or purchased items
  • Device information (IP address, operating system, browser type/version)
  • Preferences, demographics, and survey responses (if voluntarily provided)

We do not sell, rent, or lease your personal information to third parties.

We may also track certain information automatically, such as the pages you visit, URLs, and interactions on the website. This aggregated data helps us understand customer preferences, improve services, and enhance website performance.

2. PAYMENT INFORMATION

Casorro does not collect or store your credit card, debit card, or banking details. All payment information is securely transmitted via trusted third-party payment gateways directly to the bank or payment network.

3. ACCOUNT REGISTRATION & SECURITY

Certain features may require account registration. When registering, you will provide details such as your name, email address, and password.

You are responsible for keeping your password secure. If you suspect unauthorised access, you should reset your password immediately. Casorro will not be liable for misuse resulting from compromised login credentials.

4. COOKIES & TRACKING TECHNOLOGIES

To improve your browsing experience, Casorro uses cookies and related technologies. These:

  • Help analyze site traffic and measure promotional effectiveness
  • Allow faster log-ins and access to saved preferences
  • Enable customized content and recommendations

Most cookies are temporary (“session cookies”) and expire once you close your browser. You may decline cookies through your browser settings, though certain features may not function properly without them.

Additionally, web beacons, tracking links, and pixel tags may be used to analyse customer interactions, advertising performance, and support usability.

5. USE OF YOUR INFORMATION

Your personal information is used to:

  • Process and fulfill orders
  • Improve product offerings and website performance
  • Communicate offers, promotions, and updates (with opt-out options available)
  • Resolve disputes, troubleshoot issues, and enhance customer support
  • Detect and prevent fraud, abuse, or illegal activities

Occasionally, we may invite you to participate in optional surveys or special events. Information shared in such instances will be used in line with this Privacy Policy, unless otherwise specified.

6. MARKETING COMMUNICATIONS

With your consent, Casorro may contact you via:

  • Email – newsletters, updates, promotions, product recommendations
  • SMS / WhatsApp – alerts about offers, events, or exclusive collections
  • Phone Calls – product information, order-related updates, or feedback requests

You may opt out at any time by using the unsubscribe link in emails or by updating your account preferences.

7. SHARING OF INFORMATION

We may share your information with:

  • Affiliates and trusted partners – to provide seamless services, prevent fraud, and deliver joint offerings
  • Service providers – including logistics partners, payment processors, marketing vendors, and customer service providers who act strictly on our behalf
  • Law enforcement or regulators – if required by law or legal process, or to protect Casorro’s rights and safety

In the event of a merger, acquisition, or business transfer, your information may be shared with the new entity, which will remain bound by this Privacy Policy.

8. DATA STORAGE & TRANSFER

Your personal data is primarily stored in India. However, third-party service providers may process or store data in other jurisdictions. In such cases, applicable data protection standards of that jurisdiction may apply.

9. THIRD-PARTY LINKS & ADVERTISEMENTS

Our website may include links to third-party sites or advertisements. Casorro is not responsible for the privacy practices or content of such external websites. Please review their policies before sharing any information.

10. CHILDREN’S PRIVACY

Casorro’s website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has shared personal data, we will delete it promptly.

11. YOUR RIGHTS & CHOICES

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your account or data (subject to legal and transactional requirements)
  • Opt out of promotional communications
  • Object to certain data processing activities

For such requests, please contact us at support@casorro.com.

12. CHANGES TO THIS POLICY

Casorro reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and significant updates may be communicated via email or a website notice.

13. CONTACT US

For questions, feedback, or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@casorro.com
📞 Customer Care: +91-8882073931

14. CONSENT

By accessing our website and providing your information, you consent to the collection, use, and sharing of your personal data as outlined in this Privacy Policy.